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Privacy

CO-PARENTMATCH PRIVACY POLICY

Your privacy is very important to us. We are committed to protecting and safeguarding your personal data in accordance with the new General Data Protection Regulation (GDPR) and the Data Protection Act 1998 (DPA). Our privacy policy will explain in a concise and transparent manner, what information we will seek from you, why we collect this information, and more importantly. How we use your personal data, and the conditions attached for disclosure of this information.

ABOUT US

HOW YOU CAN CONTACT US REGARDING OUR PRIVACY POLICY

If you have any questions relating to our terms and conditions or "Privacy Policy", you can contact us by sending an email to [email protected] 

INTELLECTUAL PROPERTY

This is to acknowledge that all images downloaded and used on this site have been legally purchased through authorised means from official photographic sites. Co-ParentMatch.com has purchased these images through authorised means and holds an appropriate license to the purchasing of such images in the use of its website. Co-ParentMatch.com stipulates that such images are copyright of these official sites and shall not be used, or copied in any form for other use outside of this site. If any users are found to be breaching this copyright Co-ParentMatch.com will report this activity to the associated licensing site and the user will be immediately removed from the website. Please note that Co-ParentMatch.com does not allow personal email addresses to be added in your personal profile section. You can be contacted through our messaging service. Co-ParentMatch.com stipulate that any photographs that are uploaded under your personal profile area do not breach copyright laws and that uploaded photographs are your own original prints, and have not been downloaded from an alternative source/website. We reserve the right to edit/delete member's profiles who contravene these terms and conditions. Disclaimer - Any information provided by Co-ParentMatch.com is for information purposes only and should not be considered as professional, medical or legal advice. Co-ParentMatch.com will not be held liable in any form for any medical procedures or future conception or upbringing of a child/children.

WHY HAVE THIS POLICY?

To inform you about how we deal with your "personal data", the different kinds personal data we collect, how it is used and protected, to whom we disclose it and how you can access and rectify it. It is imperative that you feel safe and comfortable in the knowledge of what we do with it. So much so that we don't agree to you using our site or registering as a member unless you are completely happy with this policy. If you do, we'll assume that you do accept the policy. By accepting this Privacy Policy and our Terms and Conditions you give consent to our use of disclosure. The Privacy Policy is incorporated into and is subject to the Terms and Conditions.

THIRD PARTY ADVERTISERS

We do not share personal information with third parties. Your privacy is important to us. Which is why your data WILL NOT under any circumstances be used for third party use, for sale or rent. At the end of your membership your data will be either completely deleted or anonymised for statistical data analysis purposes only. No other third party company will attain any of your personal data. 3rd party representatives that we work in partnership with may in order to respond to your enquiries, deliver products or process your data are under the directive of their own secured systems and have a comprehensive privacy and terms of conditions of use policy that you will agree to as part of using their services. Such services for example may include, the signing up and agreement to our membership system, your personal data would be passed onto the 3rd party service provider (PayPal or Stripe), such providers are specialists in the secure capture and processing of personal information, credit/debit card transactions and therefore will require your data. We will use 3rd party providers for the sending and despatching of orders, these providers may consist of (but not limited to) Royal Mail, Parcel Force, UPS, DPD, collect and drop. We do not send out mail drop emails such as mail chimp etc and therefore your personal data will not be used with 3rd party providers for marketing or newsletter services. Any 3rd party provider that we work in partnership with, we are abided by contract of terms which requires such providers to adhere to keeping your information secure and not using such information for marketing purposes. It is also important to note that you have full control in notifying use as to whether you wish to receive marketing information / news letters or additional service information from us, and more importantly, you can opt pout of this whenever you wish to. You can cease or choose what information you wish to be disclosed, what information you wish to receive and can unsubscribe to stop any further email communication being received.

Your Co-parentmatch.com profile will be public. Members do not have to be logged in to Co-parentmatch.com to view your public profile. Your public profile may also be shared through social media such as Facebook, Twitter and Instagram. Your private information such as name, D.O.B, address, email, payment details will NEVER be shared.

LEGAL DISCLAIMER

Your privacy is important to us. Although we make every effort to preserve members privacy and keep your data from being passed on to third parties, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with judicial proceedings, a court order or legal process served on our website. We may allow access to your personal data by third parties who supply us with a service -for the purpose of their service only. Examples include payment providers and businesses, which assist us in undertaking communications or monitoring our site. Certain information which you voluntarily provide such as your profile (including images), personal advertisement and search criteria is made available to other members or users of our site or services, for example when you contact another member, visit another member's page or add a member to your list of contacts. (All of this of course excludes contact details and payment data provided on registration.) We may disclose personal data so far as reasonably necessary: a) if we think you have or may have breached our Terms and Conditions or to enforce our rights or protect the public or where if we are required to do so by law or appropriate authority; or b) in the case of an actual or proposed sale or merger or business combination involving of all or the relevant part of our business or in the case of an insolvency. We will take reasonable steps to require that third parties to whom we transfer any personal data will agree to provide sufficient protection.

NOTIFICATION OF CHANGES

If we decide to change our privacy policy, we will post those changes to this privacy statement, the site, and other places we deem appropriate so our members are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. The website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our members to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement is pertinent only to information collected by this website.

LINKS

The website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our members to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement is pertinent only to information collected by this website. Links to co-parentmatch public profiles may be made on affiliated websites and social media. No personal contact information is shared with any affiliated websites or social media. Members choosing not to have their profile added to affiliated websites should contact us.

SECURITY

When you use this website you will note seeing a lock icon on the top web browser name. This indicates that your data and information is secure. This website takes every precaution to protect our member's information. When members submit sensitive information via the website, their information is protected both on line and off-line. Security is a high priority. We take precautions to protect personal data from loss, misuse, unauthorised access or disclosure, alteration or destruction using the same safeguards as we use for our own proprietary information. Your personal data is stored on secure dedicated database servers that are separate from our website servers and are not connected to the Internet. We also maintain physical and procedural managerial safeguards in connection with the collection, storage and disclosure of personal data. If in the event of a security breach we will make all relevant parties fully aware of the breach within a 72 hour period, where applicable, we will notify all parties and/or members of the nature of the breach and appropriate system compliance to secure all relevant data to prevent such a breach reoccurring.

WHAT PERSONAL OR OTHER DATA DO WE COLLECT?

PROFILES We collect and store the information which you enter into forms on the website, for example when you register as a member on the site (e.g. your name, contact details such as your name, telephone number, email address, IP address, messages received and sent, and payment information), post a profile or personal ad, enter search criteria, upload photos, or communicate with other members via the site including email or blogs etc. You may opt out of providing any such information by simply choosing not to complete the relevant selection criteria but certain information is compulsory if you want to use a particular part of our services. Some information which you voluntarily provide (e.g. photos) may constitute "sensitive data" e.g. by revealing your ethnic origin, religion and/or sexual orientation. By providing such data you specifically consent to our processing it in accordance with the policy. We may also collect personal information which you provide us when communicating with us in some other way e.g. by email.

SHOP

When you access and use the shop to purchase products and services, we will request personal information such as name, address, email address, telephone number, IP address and the pages you have referred to for purchasing of such products. ** WE DO NOT collect any financial details such as credit card or debit cards details - when making a purchase, you are directed to a third party payment website, whereby they will process your secured online credit/debit card details and transaction. We DO NOT hold any member's personal information or data relating to e-commerce transactions. If you do not agree to the use of the third party payment processing then we are unable to fulfill any orders or obligations to you. When we collect such information from you within your profile area or whilst you're using the website, we will always explain why we are collecting that information and will refer all of our members to the relevant "Terms and Conditions" and "Privacy Policy" for comprehensive guidance. In order for you to use this website "YOU AGREE" to these terms and privacy policy. We do not collect or store any third party information about you. We will only store data that you have provided to us directly.

HOW DO WE USE YOUR PERSONAL DATA?

Create your Personal Profile and enable registration to take place Carry out payment obligations for third party processing payments Send you service-related messages such as confirmation emails and other messages concerning your relationship with us. Such messages may include newsletters, special offers and commercial messages related to our service. We use your personal data to help us communicate with you effectively should you try to contact us via our site including verification of any claims you may make. Notify you of any changes to our services Use IP addresses or personal data to recognise you when you visit or return to our site so we can show you ads or other content tailored to your preferences, demographic and usage patterns, to prevent or detect fraud or abuses or to help us improve our site. Access, monitor, remove, alter or store or otherwise use any personal data if we think you have or may have breached our terms and conditions or to enforce our rights or protect other members or where if we are required to do so by law or appropriate authority's.

HOW LONG DO YOU KEEP PERSONAL DATA

We will only keep personal data for as long as it was needed, and for the intended purpose it was collected for. Your data WILL NOT under any circumstances be used for third party use, or for sale or rent. At the end of your membership your data will be either completely deleted or anonymised for statistical data analysis purposes only. No other third party company will attain any of your personal data.

HOW CAN YOU ACCESS AND RECTIFY PERSONAL DATA?

You have the right to access/retrieve your personal data at any time and request a copy of such. We will aim to respond to all initial data requests within 48 hours and provide full details within 30 days (dependent on nature of data request). You can access, rectify or delete your personal data by editing your own profile or contacting us directly via the above contact details specified, or by the "Contact Us" section on our website. We will of course need to be satisfied that you are who you say you are. We may charge an administration fee in line with data protection laws.

CONSENT

When creating of a profile and providing personal data within the profile area. By submitting such information, members are agreeing to and consent with the use of their data being used. Members are also agreeing that they deem the above information detailed within this policy to be acceptable, and that they fully understand what information is being collected, and how this information is being used. Use of the site by the member will indicate that the member agrees to the use of information and to any relevant changes made.

TRANSFERRING YOUR INFORMATION OUTSIDE OF EUROPE

If we were to use 3rd party provider services such as Mail Chimp for example, we may need to pass on your information outside of the European Union. if this were to occur we would take all necessary precautions to ensure the transfer of any of your personal information would be protected.

ALTERATIONS / ADAPTATIONS

The website owners may from time to time, make changes to the website in order for it to be fit for purpose. Based on any member feedback from data collected, the website may make appropriate adaptations to the functionality of the website. All members are required to regularly update and refer to the privacy policy and terms and conditions to check on updates made. All updates will be posted within the mainframe pages of the website to notify its membership of changes made. Member use of the website will be fully deemed as accepted use of changes.

SALE OF BUSINESS

If the website is sold or another form of a takeover takes place, members details may be disclosed for the purposes of statistical analysis and continued daily use of the system to take place. All data will be passed onto the new owners should their be a sale.

REVIEW OF THIS POLICY

This policy will be updated periodically and was last updated in May 2018 to comply with the new GDPR laws and guidelines.

SIGNING PROVISIONS

By continuing to use this website and have read and understood the above, you acknowledge that you have understood and will abide by the terms and conditions of such and the provisions listed within the privacy policy are bound and agreed by your use of the site.

CONTACT INFORMATION

If members have any questions, concerns or suggestions regarding our privacy policy, please contact us via the website (details previously specified). Review Date: 01/10/24

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