Co‑ParentMatch Terms & Conditions
Effective date: 19 December 2025
Owner & operator: Maze Skills Hub Ltd (“we”, “us”, “our”)
Services: Co‑ParentMatch.com (the “Website”) and Co‑Parent (the “Mobile Application”)
Purpose: We provide an online, user‑to‑user matchmaking platform to help singles and couples explore co‑parenting and donor arrangements (sperm donor/recipient), and to connect and communicate safely.
1. Acceptance of these Terms
By accessing or using the Website or Mobile Application (together, the “Service”), you agree to these Terms & Conditions (the “Terms”), our Privacy Notice and any applicable End User Licence Agreement (EULA) for the Mobile Application. If you do not agree, do not use the Service.
We may update these Terms from time to time. Material changes will be notified on the Website or Mobile Application. Continued use after changes constitutes acceptance.
2. Eligibility & Accounts
Age: You must be 18 or older to create an account and use the Service.
Account registration: You agree to provide accurate, current information and to keep your login details secure.
Verification: We may offer or require identity/age assurance measures where proportionate to legal or safety obligations (see Section 6). These steps support compliance with the Online Safety Act 2023 and Ofcom’s codes of practice. [gov.uk], [ofcom.org.uk]
3. What We Do (and Don’t Do)
No medical or legal advice: We do not provide medical, fertility, safeguarding, or legal advice. Information on the Service is for general guidance only.
No background checks: We do not routinely verify member health, fertility, criminal history, or personal circumstances. You are solely responsible for vetting prospective matches and for your arrangements.
No guarantees: We cannot guarantee the accuracy of user‑submitted content; you are responsible for the legal accuracy of material you post.
4. Online Safety & Moderation (UK Online Safety Act)
We operate a user‑to‑user service subject to duties under the Online Safety Act 2023 and Ofcom’s codes. We will take proportionate measures—based on risk—to assess, mitigate, and act on illegal content and harmful content (especially for children), including: reporting tools, content moderation, account sanctions, and transparency about our safety policies. From 17 March 2025, platforms must protect users from illegal content; from 25 July 2025, platforms must protect children from harmful content, including use of highly effective age assurance where relevant.
We may suspend or remove content and accounts, cooperate with law enforcement, and comply with Ofcom requests. Ofcom can enforce the regime and impose significant fines for non‑compliance (up to 10% of qualifying worldwide revenue).
5. User Conduct & Content Standards
You agree not to:
Post or solicit objectionable, abusive, harassing, threatening, obscene, fraudulent, deceptive, or illegal content.
Engage in hate, bullying, stalking, exploitation, grooming, or promote self‑harm or dangerous activities.
Advertise natural insemination (NI) on the Service. We strongly recommend licensed clinical routes (see Section 8).
Request or accept payment for sperm donation (other than reasonable travel expenses agreed between parties).
Share personal contact details in public profile fields; use our internal messaging for initial contact.
Solicit products, spam, or off‑platform promotions via our messaging system.
Impersonate others or misrepresent your identity, age or health status.
We reserve the right to remove content, suspend accounts, and report conduct to appropriate authorities.
6. Safety Tools, Reporting & Enforcement
We provide in‑Service tools to report users/content, block/mute accounts, and request review. We will triage reports, take proportionate moderation actions, and maintain records consistent with Ofcom’s guidance and codes. Providers of in‑scope services must conduct risk assessments and implement measures tailored to their risk profile; we will follow this regime.
7. Intellectual Property & Licence
Our IP: The Service, including text, design, logos, software, and images, is owned by Maze Skills Hub Ltd or licensed third parties.
Stock images: Licensed images must not be copied or reused outside the Service.
Your content: By posting content, you grant us a non‑exclusive, worldwide licence to host, display, and share it solely to operate and promote the Service (including links to public profiles on social media without sharing private data).
Uploads: You must only upload images you own or have rights to use; do not infringe others’ copyrights.
8. Legal Facts: Donor Conception, Parentage & Clinics
Use a licensed clinic: The HFEA strongly recommends donating/receiving sperm via an HFEA‑licensed clinic where laws and guidance protect donors, recipients and children.
Legal parenthood at clinics: If donation and treatment occur at a licensed clinic, the donor is not the legal parent, has no legal obligations, is not named on the birth certificate, and may receive modest compensation (expenses) per visit (currently up to £45).
Private/home arrangements: Outside a licensed clinic, the legal position is complex. A donor may be treated as the legal father, with parental and financial responsibilities, depending on circumstances (marital status, method of conception, birth certificate entries, relationship with the child). You cannot contract out of legal parenthood. Seek independent legal advice before proceeding.
Family limit: UK clinics enforce a limit whereby a donor’s sperm may be used to create up to 10 families in the UK.
The Human Fertilisation and Embryology Act 2008 governs legal parenthood in assisted reproduction (including agreed fatherhood/parenthood conditions and recognition of spouses/civil partners).
Health screening advice (non‑exhaustive): We recommend appropriate STI and genetic screening and medical counsel before any arrangement. Where possible, follow clinical screening pathways; private arrangements increase legal and medical risks.
Disputes: We are not a party to your private agreements and are not liable for disputes between users (see Section 16).
9. Surrogacy
No surrogacy advertising: Commercial negotiation of surrogacy arrangements is restricted by law. Surrogacy advertising and commercial brokering are prohibited in the UK; surrogacy arrangements are unenforceable.
Government guidance: For England & Wales, see the Surrogacy Pathway for legal process and parental orders; reasonable expenses may be permitted, but commercial fees are not.
10. Payments & Billing
In‑app purchases (Mobile Application): Processed via Apple In‑App Purchases under Apple’s terms.
Website subscriptions: Processed via PayPal. You authorise auto‑renewal until you cancel.
How to cancel (PayPal):
Log in to PayPal; 2) go to Profile → My Money → My pre‑approved payments; 3) locate Co‑ParentMatch; 4) Cancel.
Your responsibility: You must cancel before the next billing date to avoid further charges.
11. Refunds
Membership fee refunds are at our discretion and apply only to the current subscription period. No refunds for unused time or for termination due to Terms violations.Claims made beyond a six month period will not be refunded.
12. Public Profiles, Messaging & Privacy
Public profiles: Your public profile can be viewed without login and may be linked on social media. No private data (e.g., name, DOB, address, email, payment details) is shared publicly.
Messaging: Use our internal messaging for first contact. Do not post personal contact details on your public profile.
Scams: Do not send money or enter monetary agreements with other users (except reasonable travel expenses). Report suspicious behaviour via our reporting tools (see Section 6).
13. Data Protection
We process personal data under the UK GDPR and Data Protection Act 2018. Your rights include access, rectification, erasure, restriction, portability, and objection, subject to legal bases and exemptions. Our Privacy Notice explains purposes, lawful bases, retention, security, and contact details for the ICO.
14. Third‑Party Sharing & Legal Disclosure
We only share data with service providers (e.g., payments, hosting, moderation) for Service operation, under contract and subject to confidentiality. We may disclose information where required by law (e.g., court order), to regulators (e.g., Ofcom for online safety), or to law enforcement. [gov.uk]
We may cooperate with relevant bodies (e.g., HFEA) in the interests of user safety, compliance, and intellectual property protection.
15. Intellectual Property Infringement & Takedown
If you believe content infringes rights, use our reporting tools. We may remove content and, where appropriate, share information with rights holders or authorities.
16. Disputes Between Users; Indemnity
You are solely responsible for your interactions, agreements, and outcomes. We are not liable for claims arising from user disputes. You agree to indemnify Maze Skills Hub Ltd against third‑party claims arising from your content or breach of these Terms.
17. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, consequential, special, exemplary or punitive damages arising from or related to your use of the Service, whether in contract or tort.
Where liability cannot be excluded, our aggregate liability to you will not exceed the fees you paid to us for the Service in the 12 months preceding the event giving rise to the claim.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any matter which would be illegal to exclude or limit under UK law.
18. Termination & De‑activation
We may suspend or terminate accounts for violations or for safety/legal reasons. You may delete your profile at any time (edit profile → delete). Paid members must cancel their PayPal auto‑renewal to stop future charges.
19. Complaints
Email us with any complaint; we will respond. If your complaint concerns illegal content or online safety, please use the in‑Service reporting tools for fastest action (Section 6). We will consider and act in line with Ofcom codes and guidance.
20. Advertising
Businesses must seek written permission before advertising on the Service: info@co‑parentmatch.com.
21. Changes & Recommendations
We welcome suggestions to improve the Service: info@co‑parentmatch.com.
22. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction, without prejudice to statutory consumer rights.
23. Contact
Maze Skills Hub Ltd
Email: info@co‑parentmatch.com